by Dr Irena Yashin-Shaw | Oct 1, 2019
Creative problem-solving requires us to use many different kinds of thought processes. It is not just about brainstorming and generating ideas. Creative outcomes are the result of a combination and integration of different kinds of thinking – generating ideas,...
by Dr Irena Yashin-Shaw | Sep 24, 2019
The dawn of the fourth industrial revolution has made creative thinking a CORE workplace activity.We have moved from a workplace paradigm where creativity for so long has been a ‘fringe’ activity (the marginalised, poor cousin of analytical thinking) into an era where...
by Dr Irena Yashin-Shaw | Aug 22, 2019
In a call centre for a major American bank, there were vastly different levels of productivity among the teams. Some teams just seemed to be able to handle calls so much faster. But why? They were all operating from the same script, working the same number of hours...
by Dr Irena Yashin-Shaw | Aug 15, 2019
Ethnography is a qualitative research approach that seeks to appreciate and describe, at a deep level, the culture and practices of a community or social system. It has traditionally been the domain of anthropologists – the social scientists traditionally...
by Dr Irena Yashin-Shaw | Aug 8, 2019
As intrapreneurialism starts to become more mainstream in progressive, future-focussed organisations, it helps to have some tools and models by which to understand this trend. I’d like to share one here that identifies different levels of readiness for...
